Our New Home: MONSTER.AUDIO
Dear Valued Customers,
Thank you for your continuous love and support for our online store and Monster audio products!
Today, we are absolutely thrilled to share a monumental milestone with our global community: driven by our strong, well-established relationship with Monster and having achieved an exceptional sales record that meets the brand's highest performance standards, we have officially been awarded a brand-new, officially authorized Premium Domain! This achievement is a powerful testament to our global channel sales capabilities, brand-building expertise, and most importantly, the incredible trust you place in us.
We want to express our deepest gratitude to Monster for their immense support as our licensing partner, and our heartiest thanks to you—our amazing customers—for your unwavering trust and continuous support for our products and brand.
To further promote and elevate the Monster brand globally, and to provide you with a faster, smoother, and more immersive shopping experience, we are taking our next big step. Starting from June 29th, 2026, at 12:00 AM (EST / New York Time), our official store is migrating to this premium domain:
👉 MONSTER.AUDIO 👈
To ensure your shopping experience remains completely uninterrupted, please take note of the following updates:
1. Migration Timeline
The domain switch will happen exactly at 12:00 AM EST on Monday, June 29th, 2026. After this time, our official domain will permanently become monster.audio.
2. Frequently Asked Questions & Customer Rights
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Q: Will the old links still work, and can I still access weydeal.com? A: Absolutely! As a responsible brand, your peace of mind is our top priority. To ensure that every single customer who purchased from our original site can easily reach us within their promised after-sales and warranty periods, we will keep the old domain (weydeal.com) active for over a year, all the way until August 31st, 2027 (EST / New York Time). For your convenience, clicking old links will automatically and seamlessly redirect you to the new address, but the old domain remains fully operational for your reassurance. We stand firmly behind our products and our commitment to you!
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Q: Will I lose my account information, reward points, or pending orders? A: Definitely not! This is strictly a domain name upgrade. Your login credentials, order histories, shopping carts, and warranties have been safely and fully migrated to the new system. You can log in to the new site using your original account details right after the transition. Your existing warranties and service timelines remain 100% valid and unchanged.
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Q: Will there be any changes to my Credit Card or PayPal statement descriptor? A: Yes, please make a quick note of this! Along with the domain upgrade, for orders placed after Monday, the merchant name on your bank or PayPal statement will gradually change from WEYDEAL to MONSTER.AUDIO. Please keep this in mind during reconciliation so you know it is us and not an unauthorized charge.
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Q: How do I contact customer support? Which email should I use? A: We take customer experience and service incredibly seriously, and we are always here for you! To make sure you can always reach us, both our old and new support emails are fully active. You can contact our team through either support@weydeal.com or support@monster.audio. Neither email will be deprecated; both will remain fully functional until at least August 31st, 2027.
We could not have reached this incredible milestone without your amazing support. We are so excited to welcome you to our upgraded, premium brand home!
Click below to bookmark our new official store today: 👉 https://monster.audio
With love and gratitude,
Qianhai Tin Fashion Creativity (Hong Kong) Limited
